At BigMastery.com, we sell a variety of digital products, including eBooks, courses, memberships, and other informational products. Our refund policy varies depending on the type of product purchased.
- eBooks: We offer a 7-day refund policy for eBooks. If you are not satisfied with your purchase, you must contact us within 7 days of your purchase date to request a refund.
- Courses, Memberships, and Other Digital Products: Currently, we do not offer any refunds for courses, memberships, or other digital products. All sales for these products are final.
How to Request a Refund?
To request a refund, you must contact us via email at info@bigmastery.com or send us a message on WhatsApp using the number listed on our Contact Us page. Refund requests made through any other method may not be considered.
Processing Time
Once your refund request is approved, we will process it within 3 to 4 business days. Please note that additional processing time by the payment gateway and your bank may apply before the refunded amount reflects in your account.
We reserve the right to refuse a refund request if it does not comply with our refund policy.
Visit contact page to contact us