What Information Do We Collect?
We collect information such as your name and email address. Below are the types of information we gather and how we collect this information:
- Comments: When you leave a comment on our website, we collect your name and email address.
- Subscriptions: When you subscribe to our website, we collect your name, email, and other relevant information.
- Register or Sign Up: When you sign up or register on our website, we store the information you provide, as specified in the user profile and sign-up form. You can edit or delete your information at any time.
- Information You Provide: We also store any additional information you provide to us by other means. You can choose which information to share, but certain features may not be available if you withhold some information.
- Contact Forms: When you fill out contact forms on our website, we collect your name and other relevant details.
- Email Communication: We store any emails you send us, along with your name and other relevant information.
- Automatic Information: We use cookies to collect certain automatic information when you use BigMastery, which helps personalize your experience.
- Information from Other Sources: We may also receive information about you from other sources.
About Cookies
We use cookies on our website. Cookies are small files sent to your browser by a website or service provider to remember your browser, device, and certain information. These cookies help us understand our customers better and offer enhanced features.
- Cookies help save your preferences for future visits and improve your overall experience.
- You can delete or disable cookies and prevent your browser from accepting them.
- We also use third parties to better understand our site visitors and customers, but these third parties are not permitted to use the collected data for any other purposes.
- Google uses cookies to serve ads on our website, including DART cookies, which enable Google to serve ads based on your visits to our website and other sites on the internet. You can opt out of DART cookies by visiting Google’s Ad and Content Network Privacy Policy.
What Do We Use Information For?
We use the information collected in the following ways:
- To Customize Your Experience: Your information helps us customize your experience, save time on repetitive tasks, and show you relevant products and services based on your interests.
- To Improve Our Products and Services: We use your information to make improvements to our products and services, tailoring them to meet customer needs.
- For Better Customer Service: Your information helps us provide excellent customer service.
- For Sending Emails and Information: We use your information to send you useful emails with new offers, discounts, updates, and product recommendations.
- To Communicate with You: We use your information to communicate with you about orders, shipping, and other important matters.
- To Understand Customers: Your information helps us better understand your interests and needs so we can provide you with the best products and services.
WhatsApp Communication and Data Usage Policy
- Purpose of WhatsApp Communication: We use WhatsApp to enhance customer experience by sending timely updates, order notifications, product recommendations, and customer service support.
- Automatic Opt-In Upon Purchase: When you make a purchase on www.bigmastery.com, you are automatically opted in to receive WhatsApp messages from BigMastery. These messages include order updates, promotional offers, and important notices.
- User Consent and Opt-In Requirements: By providing your mobile number and completing a purchase, you consent to receive WhatsApp messages from us. You can opt out of receiving WhatsApp messages at any time by replying “STOP” or by contacting us directly.
- Opt-Out Mechanism: To stop receiving WhatsApp messages, simply reply with “STOP” or contact us at [Contact Email/Phone].
- Approved Message Templates: Any messages sent after 24 hours of your last interaction will comply with WhatsApp’s approved Message Templates.
- Prohibited Content: We do not use WhatsApp to promote illegal or inappropriate content.
- Data Security and Compliance: We secure all data exchanged via WhatsApp and handle it in compliance with privacy laws. Your WhatsApp interactions are never shared with third parties without your consent.
Do We Share Your Information?
Your information is very important to us, and we do not share, sell, or trade it with outside parties. However, we may share your information with trusted third-party service providers who assist us with fulfilling orders, shipping, marketing, analyzing data, payment processing, and related functions. These third parties are not permitted to use your information for any other purposes.
How We Secure Your Information
We take the security of your information seriously. We protect it with industry-standard encryption such as Secure Sockets Layers (SSL), and we use additional measures to ensure your information is secure. Always remember to log out or sign off when using a shared computer.
Third-Party Advertisers and Links
Our website may contain third-party links or advertisements. We are not responsible for the privacy policies or content of third-party websites. You should review their privacy policies before interacting with them.
Your Consent
By using our site, you consent to this privacy policy. If we make changes to our privacy policy, we will post them on this page. If you have any questions, feel free to contact us.